Processing Times
Our goal is to process your order within 1-3 working days. If there are delays with our supplies that will extend this timeframe we will endeavor to keep as you up to date as possible.
Please note during our establishment period we are experiencing processing times of 3-5 working days as we work to streamline our systems.
Shipping
Shipping is through New Zealand Post. We do our best to keep our shipping prices as accurate and low as possible.
All orders (excluding collection) will be connected to a tracking number.
I am looking for…
Searching for something but can’t find it? Send us a message. We are constantly finding new products and suppliers so we may just be able to track down what you are looking for.
Returns
In the event that you order the wrong product we will do our best to organize an exchange to the correct product for you. However, there may be additional shipping and product difference costs to be applied.
In the event that we send you the wrong product please do not hesitate to reach out to us. We will do our best to exchange this for the correct product at our cost as soon as possible or alternatively organise a return of the incorrect item and refund if that is preferred.